About PetSure 

Want to work with a bunch of smart, customer driven people who love to tackle complexity and find ways to make things simple? Bring your knowledge and skills and join a fantastic organisation.

We believe in growing and developing our people along with our business. Our training program is excellent and will ensure you are set up to win in this new career chapter.  Our day job is to help pets and their people get the care, protection and peace of mind they need to live their best life. Every day, we come together to make the world better for pets and their people.

Firstly, we are an insurance underwriting management agency that has at its core, a team of passionate pet people committed to working with veterinary teams to help provide the best possible healthcare outcomes for pets and their owners. This underwriting component of our business powers the pet insurance propositions of more than 25 brands, including some of Australia’s most recognisable and prestigious brands, such as IAG, Woolworths, RSPCA, Petbarn, Guide Dogs, Medibank, Bupa, HCF and AA in New Zealand.

Beyond insurance underwriting, PetSure as an administrator has proven itself a leader in pet insurance claims processing. Assessing over a million claims from across Australia and New Zealand each year.

Excellence in administration services is also the goal of our third business arm, the financial technology solution GapOnly®GapOnly®is a paperless claims service whereby a customer can obtain claims approval within minutes, without ever leaving the veterinary surgery. GapOnly® is transforming the claim and claim pre-approval experience with less out of pocket expenses for the Pet parent, available in over 1100 Vet clinics and specialist hospitals Australia-wide.

Why you’ll love working at PetSure 

With a career at PetSure you’ll experience:

• Enjoy a balance – work from our Chatswood office and from home
• When onsite, enjoy our award-winning, purpose-built pet friendly office right near Chatswood train station
• Bring your pet to the office with you and when you do we will provide free parking on that day
• PetBase is our onsite vet clinic located at PetSure’s Sydney HQ which provides free preventative healthcare for our team to bring their pets to the office to see a vet during business hours
• We offer a range of unique rewards that make it easy for our people to care for their pets, including Pet Carer’s leave, Pawternity leave, and Pet compassionate leave
• An inclusive and supportive culture that supports career development and flexibility, including our fully paid 18-week genderless parental leave policy
• Access to our wellbeing program which includes webinars, health checks, on site lunches
• Personal and professional development through our customised learning platform
• Paid leave for your birthday and an enrichment day (a day out of the office to support a cause or passion close to your heart)
• And because pets are at the heart of everything we do, your pet insurance is on us too

Bring our values to life through

• being curious & open to pawsibilities
• chewing our way through problems and opportunities
• having a passion for pets and their people
• taking care of others

 PetSure is an equal opportunity employer and encourages anyone who meets the role requirements to apply.     

PetSure is a pet friendly environment and welcomes dogs and cats in the workplace.  It is the policy of PetSure that all new employees consent to a background check.

If you would like to join the PetSure team, please register your interest today and keep an eye on our website for more exciting opportunities!